1. What types of prints do you offer? I offer a variety of prints inspired by famous quotes and poems. These include prints for occasions such as graduations, birthdays, anniversaries, marriages, Mother's Day, Father's Day, Valentine's Day, and appreciation gifts for teachers, doctors, coaches, therapists, and bosses. I also create prints for special milestones like retirement, a new job, moving to a new home, or welcoming a new baby. Additionally, I offer prints that provide comfort during challenging times such as loneliness, illness, divorce, grief, or preserving memories of loved ones.
2. What are the "Exclusives"? The "Exclusives" category features a selection of unique artworks that are available only on our website. These special pieces are not sold on any other platform, ensuring that you own something truly unique. Look for the "Exclusives" label to find these one-of-a-kind artworks.
3. Can I request a custom print? Yes, I am happy to create custom prints tailored to your needs free of charge. Simply reach out with your idea, and I will work with you to bring it to life. There is no obligation to purchase the custom print—buy only if you love what you see.
4. What sizes are available for your prints? My prints are available in various standard sizes. If you need a specific size that isn’t listed, please contact me, and I will do my best to accommodate your request.
5. Do your prints come framed? Is the canvas ready to hang? Currently, I sell prints only and do not include frames. This gives you the flexibility to choose a frame that best suits your style and decor. Yes, all canvases come with sawtooth hangers installed; they are ready to hang.
6. How long does it take to process and ship an order? Orders are typically processed within 1-3 business days. Shipping times vary depending on your location, the average shipping time nationwide is 3-7 business days. You will receive a tracking number once your order has shipped.
7. Do you ship internationally? Yes, I offer international shipping. Shipping times and costs will vary based on your location. Please be aware that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer. The average international shipping time is 7-28 business days. You will also receive a tracking number once your order has shipped.
8. What is your return and exchange policy? I want you to be completely satisfied with your purchase. If you are not happy with your print, please contact me within 14 days of receiving your order to discuss a return or exchange. Custom prints are non-refundable unless they arrive damaged or there was an error on my part.
9. How can I contact you? You can contact me via the contact form on my website. I will respond to your inquiry as soon as possible.
10. Can I see a proof of my custom print before it is finalized? Yes, I provide proofs for custom prints to ensure you are happy with the design before it is finalized and shipped.
11. Do you offer discounts for bulk orders? Yes, I offer discounts for bulk orders. Please contact me with the details of your order, and I will provide you with a quote.
12. How can I stay updated on new prints and special offers? You can subscribe to my newsletter and follow me on social media to stay updated on new prints, special offers, and more.
13. Do you offer gift wrapping or personalized messages for gifts? We currently do not offer gift wrapping, but we do provide the option to include a personalized message with your order. Please let us know at checkout if you would like to add a personalized message.
14. What are your privacy policies? I take your privacy seriously and am committed to protecting your personal information. Your details will only be used to process your order and keep you informed about your purchase. I do not share or sell your information to third parties. For more details, please refer to the privacy policy page.
Feel free to reach out if you have any other questions not covered here. Thank you for supporting Oggicreations!